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Section Summary

Make sure that your communications team can spring into action if a public health crisis hits by preparing a plan that includes:

  • A list of ERC staff with descriptions of each staff member’s designated responsibilities
  • Procedures outlining the steps to take during the immediate response
  • Logistical considerations in terms of space, equipment, and support services needed
  • Planning and contact information for communication partners
  • A list of media contacts
  • Plans for specific emergency scenarios, including identification of target audiences and appropriate communication channels, development of preliminary messages, drafts of communication materials, and lists of potential spokespeople

Templates and tools that can help you with planning are available in the Resources section.