You can navigate through this course in a number of ways.
More information on this topic can be found in the Help section.
By the end of this training, you should be better able to:
The scenarios are based on real-world examples. There are no right or wrong answers. When these appear, read the scenario and answer the question to learn what others have done in a similar situation.
This course contains interactive exercises. Most of the interactive exercises provide feedback about why an answer was correct or incorrect. These exercises are intended to help you remember the concepts; the results are not tracked or viewed by anyone but yourself.
At the end of the module is a final assessment. You must receive a score of 70 percent or more to pass the course. If you do not pass the course, you may review it and take the final asessment again. Your assessment grade will not be stored. When you receive your grade from the assessment, you will be able to download and print a certificate of completion.
Additional documents about this course and links to other resources, technical recommendations, content developers, and competencies, are available in the The Information Menu button on the upper right part of the screen. Clicking on this button will take you to those resources at any time.
Click, touch, or hover the cursor over terms that have a dotted underline to reveal definitions, tips, and extras. A list of all glossary terms can be found within the Information Menu menu, under Glossary.