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Offer a Choice of Actions

There’s no better antidote to helplessness than taking action. A choice of simple actions gives back a sense of control and makes the danger seem more manageable. It can also help keep people motivated to stay tuned to what is happening, so they can take action when directed to do so.

Checkboxes and a marker

Offering actions that help others can help alleviate feelings of misery, guilt, or fear. For example:

  • Give directions (such as where to go to get vaccinated, how to care for sick loved ones at home, or when to call a healthcare provider).
  • Suggest actions people can take now to minimize their risk and what they can do to prepare if the situation should continue or worsen.