Physical Activity in Call Centers
Physical activity is a great destressor, especially in jobs that involve a lot of sitting. Here are a few ways to make your call center a place where employees can get moving.
Create active workstations
Desk cycles, yoga balls, and adjustable height desks can all help telecommunicators keep moving while they work. Treadmill workstations are also becoming increasingly popular in 9-1-1 call centers.
Establish an exercise room
Encourage working out during breaks and before and after work. Many telecommunicators are “adrenaline junkies” and competitive. With help from your Employee Advisory Board, you might come up with ways to make exercise more interesting. Team competitions, using simple pedometers, might be one way to get started.
Start a walking program
Depending on the location of your PSAP and the time of day, walking inside or outside can be a great way to add in exercise to employees' daily routine. A walking group can also provide social time that may have team-building benefits as well as increasing fitness.
Schedule “booster breaks”
Booster breaks are 10 to 15 minute exercise breaks scheduled throughout the day. Allowing these breaks can help telecommunicators feel more active and less stressed.2
Create active workstations
Desk cycles, yoga balls, and adjustable height desks can all help telecommunicators keep moving while they work. Treadmill workstations are also becoming increasingly popular in 9-1-1 call centers.
Establish an exercise room
Encourage working out during breaks and before and after work. Many telecommunicators are “adrenaline junkies” and competitive. With help from your Employee Advisory Board, you might come up with ways to make exercise more interesting. Team competitions, using simple pedometers, might be one way to get started.
Start a walking program
Depending on the location of your PSAP and the time of day, walking inside or outside can be a great way to add in exercise to employees' daily routine. A walking group can also provide social time that may have team-building benefits as well as increasing fitness.
Schedule “booster breaks”
Booster breaks are 10 to 15 minute exercise breaks scheduled throughout the day. Allowing these breaks can help telecommunicators feel more active and less stressed.2
