Stress infiltrates our lives every day and has effects beyond what we usually realize. This 45-minute online course is part two of the Workforce Resiliency series, which provides information about individual and organizational resiliency in the face of stress, emergencies, and disasters. In this installment, you learn to distinguish types of coping styles, incorporate strategies to increase organizational preparedness, and maintain your personal resiliency and well being to ensure that you and your organization will be ready to respond in the event of a disaster.

Learning Objectives

  • List and describe preventive steps that organizations and individuals can take to increase coping and build preparedness before a disaster occurs.
  • Define the different categories for coping behaviors.
  • Identify organizational methods of increasing preparedness.
  • Increase personal resiliency with the DREAM method.

Intended Audience

Public health administrators and managers; other public health professionals; nurses; first responders; and rescue workers

    Workforce Resiliency Series

    Part One: Stressful Effects of Disasters on Workers

    Part Two: Individual and Organizational Preparedness

    Part Three: During and After a Disaster


    These online courses have interactive exercises. Each course takes approximately forty-five minutes to complete.

    Course Instructor

    Randal Beaton, PhD, EMT
    Research Professor, School of Nursing
    Adjunct Research Professor, Health Services
    Northwest Center for Public Health Practice
    School of Public Health, University of Washington

    Technical Requirements

    These courses require certain software and browser plugins to be installed. See our Technical Requirements page for details.


    This online training course is text-based and designed for accessibility. Please note that the print version does not include interactive exercises, quizzes, or the final assessment. Flash-based interactive exercises and quizzes in the course may not be accessible to screen readers. To receive a print version of the course, please contact If you have any difficulties in accessing the information given in any of our documents or need further assistance, please contact

    Screenshot of training depicting its navigation, text, and graphics.
    September 5, 2008
    Behavioral & Mental Health
    Emergency Preparedness & Disasters
    Leadership & Management
    Self-Paced Course
    45 minutes
    Workforce Resiliency
    Competency Domains: 
    Analytical/Assessment Skills
    Leadership and Systems Thinking Skills
    Policy Development/Program Planning Skills