This training was developed to support public health professionals in gaining and enhancing their conflict resolution and negotiation skills so they are prepared for challenging situations before or as they arise. The course will help busy leaders and managers, or those engaging with internal and external partners, learn the skills to lead a negotiation and help a group reach consensus and accomplish their goals. 

This eight-week series introduces participants to the principles of conflict resolution and negotiation skills. Participants will identify and assess factors that are common to a wide range of negotiation scenarios. They will then consider and practice how these factors can be applied and adapted to specific situations including negotiations between individuals, organizations, community groups, and in multi-party negotiations involving public or nonprofit agencies, the private sector, or other interest groups. The use of real-world case examples and practice with simulated negotiation exercises provides concrete examples to learn from. 

Learning Objectives

Learners in this series will:

  • Identify and understand the difference between "interests" and "positions," and be able to apply "interest-based" negotiations to resolve disputes.
  • Understand how to design the framework and process for resolving conflict and reaching agreement.
  • Understand the importance of communications during the negotiations process and to use a variety of communication strategies, tools, and techniques.
  • Understand the importance of negotiating as a representative and to develop a strategy for the situation to ensure that one's own constituents or principals are appropriately involved.
  • Understand the importance of implementing agreements and how to apply adaptive management practices to allow parties to renegotiate the agreement or refine elements of it while maintaining the overall agreement

Instructor

Jim Reid
Public Health Management Certificate Faculty

Intended Audience

This course is designed for public health professionals who want to learn the skills to engage in a wide range of negotiation scenarios. It is meant to be a highly interactive learning opportunity. This training is designed for local, state, and tribal public health professionals.

Format

This is a live training that can be offered upon request to organizations or teams. This training is typically offered through a set of weekly interactive webinars on Zoom. 

Cost

This training is supported, in part, by the Public Health Infrastructure Grant. The cost varies depending on the number of participants and other factors. Contact us to discuss bringing this opportunity to your organization or team.  

Time Commitment

The training is divided into eight, 90-minute sessions. Sessions consist of short lectures, breakout activities that allow for practicing the materials, and engaging with others in group discussions. There is no additional time commitment for participants outside of the live sessions. 

Participant Statement

Various backgrounds, embodiments, and experiences are essential to the critical thinking endeavor at the heart of education. NWCPHP brings this principle to our programs and trainings and expects participants to as well.

Questions

For more information or to discuss how to bring this training to your organization or team, contact Christine Ector.

Topics: 
Leadership & Management
Format: 
Virtual Learning Series
Duration: 
8 weeks - 90 min. per session
Cost: 
Varies
Competency Domains: 
Leadership and Systems Thinking Skills