In this three-part training, we will cover the basics of calling 9-1-1 and the steps that you can take to recognize and respond to stroke and cardiac arrest. Each module will include practical tips and activities for sharing this life-saving information with the older adults in your family and community, particularly those for whom English is not a preferred language.

Learning Objectives

9-1-1 Basics

  • Describe why calling 9-1-1 is necessary in specific situations
  • Describe 3 things you can do to help the call taker respond to an emergency
  • Organize the EMS chain of events into the correct order
  • Describe how to request an interpreter when calling 9-1-1

Responding to a Stroke

  • Describe the symptoms of a stroke
  • Describe the risk factors of stroke
  • Identify the physiological differences between hemorrhagic and ischemic stroke
  • Describe the steps to conduct the FAST exam
  • Describe the public health burden of stroke and cardiac arrest nationally and in King County, WA

Responding to Cardiac Arrest

  • Distinguish between cardiac arrest and heart attack
  • Articulate the reasons why bystander intervention is important
  • Explain the action steps to respond to an individual experiencing cardiac arrest (including performing CPR and operating an AED)
  • Formulate accurate and empathetic responses to questions related to cardiac arrest commonly asked by older adults

Intended Audience

Young multilingual adults and adult community members who share information with older adults for whom English is not the preferred language



This online course includes readings, audio, video, interactive exercises, and quizzes. The course takes approximately 1.5 hours to complete.


This training is delivered in a 508-compliant interface. During development of this training, we attempted to make the content accessible to individuals using screen readers. If you encounter trouble accessing the instructional materials by screen reader, or need any other accommodations in order to access the instructional materials, please contact NWCPHP, and we will do our best to make sure the content is accessible to you.

Three part image containing: 1) a person performing chest compressions on an unconscious man; 2) a woman on the phone tending to an unconscious woman; 3) a rushing ambulance
March 29, 2023
Cultural Competence
Emergency Preparedness & Disasters
Self-Paced Course
Competency Domains: 
Communication Skills