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Let's Communicate and Engage the Community: A New NWCPHP Training

NWCPHP faculty and staff led a training about how public health departments can bridge language differences to protect the public's health.
Let's Communicate and Engage the Community: A New NWCPHP Training

Public Health - Seattle & King County engaging the community.

August 15, 2011

Effective community engagement takes time and effort. Now imagine the complications when working with Limited English Proficiency (LEP) communities. In a recent series of trainings for the Los Angeles County Department of Public Health, NWCPHP faculty and staff focused on how public health departments can bridge language differences to protect the public's health.

Putting Together the Pieces: Communicating with Limited English Proficiency Populations

This 90-minute webinar looked at how to establish communication plans with LEP populations in advance of an emergency. The webinar examined audience research to improve communication planning, alternate forms of communication (pictorial, storytelling, translation), and how social media may be used as a tool to better understand and communicate with specific populations. It was taught by Missie Thurston, NWCPHP Communications and Marketing Manager.

Txt Me L8 Breaking Health Info: Text Messaging for Public Health Emergencies

This 90-minute webinar familiarized attendees with text messaging in a health department setting. It looked at the benefits and limitations of text messaging for public health emergencies, described what specific audiences want in a public health texting program, and identified legal and logistical considerations. It included findings from audience and industry research, as well as shared lessons learned from text messaging programs implemented by Public Health - Seattle & King County. It was taught by Sharon Bogan, MPH, and Meredith Li-Vollmer, PhD, MA, both from Public Health - Seattle & King County.

Helping Limited English Proficiency Communities Prepare for Emergencies Workshop

This four-hour, in-person workshop focused on tools and strategies to engage communities with limited English proficiency. Workshop facilitators described methods to assist these communities in preparing for and responding to emergencies. Participants identified at least three innovations they could implement by the end of the year to assist LEP communities to prepare for public health emergencies. NWCPHP faculty member Carl Osaki assisted with facilitation of the workshop.

 

If these topics are of interest to you, or if there are other training areas you would like to learn more about, please contact Luann D'Ambrosio, NWCPHP Assistant Director, for more information.

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