Good Business Attributes (continued)

Column 1
(products / services I like)
  • Apple iPod Touch
  • My friend who makes handmade jewelry
  • My favorite coffee/lunch shop
  • TurboTax tax prep software
  • My shoe store

Ways you might want your public health program to be more like a (good) business:

  • Understand customer needs
  • Make people notice how much better you are than other alternatives
  • Do something great for low cost
  • Deliver services that make life easier
  • Be convenient, friendly, and thoughtful
  • Get people excited about something good, like running or vegetables
  • Bring in enough money to keep going
  • Make people feel like the community is a better place now
  • Work smoothly with suppliers or partners

Business planning helps you incorporate good business attributes into your program.

 
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Northwest Center for Public Health Practice