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Starbucks Business Continuity Planning: Hurricane Katrina and Pandemic Influenza

October 25, 2006. In this one-hour Hot Topics webinar, Jim Morgan, CBCP, features a two-part presentation about Starbucks' business continuity plans.

Quick Facts

Topics: Emergency Preparedness & Disasters, Leadership & Management

Format: Webinar

Time: 1 hour

Cost: Free

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Description

In this one-hour webinar, which is part of the Hot Topics series, Jim Morgan, CBCP, features a two-part presentation about Starbucks' business continuity plans. He starts with a summary of Starbucks preparations in the Gulf Coast prior to the arrival of Hurricane Katrina, including the response immediately following the incident. He then outlines Starbucks' pandemic influenza planning to-date and how lessons from previous incidents are incorporated into these plans.

Air date: October 25, 2006

Learning Objectives

  • Describe how to set recovery goals
  • Explain why improvisation is an essential skill for business continuity
  • Describe how the initial response period differs from the later response and recovery steps
  • Summarize how private businesses should prepare to be self-sufficient in the first several days following a major disaster

Intended Audience

Public health staff and first responders who need to be able to work with businesses directly before during and after a critical incident has occurred; Emergency management and preparedness planners; Bioterrorism Coordinators; State, tribal, and local disaster response teams

Slides

Quick Facts

Topics: Emergency Preparedness & Disasters, Leadership & Management

Format: Webinar

Time: 1 hour

Cost: Free

Presenter

Jim Morgan, CBCP, is the director of Business Continuity at Starbucks Coffee Company. He has worked in restaurant and retail food sales for over twenty-four years. In 1992, he joined Starbucks Coffee in the Chicago area where he was the Regional Director in charge of 140 stores throughout five states.

Competencies

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