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Starbucks Business Continuity Planning: Hurricane Katrina and Pandemic Influenza

October 25, 2006. In this one-hour Hot Topics webinar, Jim Morgan, CBCP, features a two-part presentation about Starbucks' business continuity plans.

Quick Facts

Topics: Emergency Preparedness & Disasters, Leadership & Management

Format: Webinar

Time: 1 hour

Cost: Free

NWCPHP trainings are accessed through PH LearnLink. See help.

Description

In this one-hour webinar, which is part of the Hot Topics series, Jim Morgan, CBCP, features a two-part presentation about Starbucks' business continuity plans. He starts with a summary of Starbucks preparations in the Gulf Coast prior to the arrival of Hurricane Katrina, including the response immediately following the incident. He then outlines Starbucks' pandemic influenza planning to-date and how lessons from previous incidents are incorporated into these plans.

Air date: October 25, 2006

Learning Objectives

  • Describe how to set recovery goals
  • Explain why improvisation is an essential skill for business continuity
  • Describe how the initial response period differs from the later response and recovery steps
  • Summarize how private businesses should prepare to be self-sufficient in the first several days following a major disaster

Intended Audience

Public health staff and first responders who need to be able to work with businesses directly before during and after a critical incident has occurred; Emergency management and preparedness planners; Bioterrorism Coordinators; State, tribal, and local disaster response teams

Slides

Quick Facts

Topics: Emergency Preparedness & Disasters, Leadership & Management

Format: Webinar

Time: 1 hour

Cost: Free

NWCPHP trainings are accessed through PH LearnLink. See help.

Presenter

Jim Morgan, CBCP, is the director of Business Continuity at Starbucks Coffee Company. He has worked in restaurant and retail food sales for over twenty-four years. In 1992, he joined Starbucks Coffee in the Chicago area where he was the Regional Director in charge of 140 stores throughout five states.

Competencies

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