A CLAS Act: Enhancing Culturally and Linguistically Appropriate Services in Public Health Preparedness

Tuesday, February 28, 2006; 12:00–1:00 pm (PST)

Presenter

Ira SenGupta, is the Executive Director of the Cross Cultural Health Care Program. She has developed and conducted over 3,000 hours of cultural competency trainings in the past year alone. These trainings include the recent completion of cultural competency trainings for the entire staff of the Washington State Department of Health. Ira has conducted major cultural competency institutional assessments and led several community-based research projects. She was the principal investigator for the Office of Minority Health national study of best practices for the CLAS (Culturally and Linguistically Appropriate Services) standards. She has also served on the National Committee for Cultural Competence and the Committee for the Development of Cultural Competence Curriculum and Training Modules for Primary Care Physicians. Ira is also a contributing author and trainer of Bridging the Gap, the premier national training for medical interpreters.

Registration Information

Registration for live events is coordinated by individuals representing our partner organizations in the Northwest. See our registration information to find your nearest contact.

Description

This online, interactive session will highlight the “CLAS” (Culturally and Linguistically Appropriate Services) standards as a set of guidelines and strategies for improving public health preparedness. The five steps to cultural competency are utilized to demonstrate the successful movement from cultural bump to cultural congruence in individual and community partnerships for health.

Learning Objectives

By the end of this session participants will be able to:

Identify key concepts of the 14 Culturally and Linguistically Appropriate Services (CLAS) standards as a benchmark for effective public health services.
Define the concepts of diversity, culture, and cultural competency and their relevance in public health preparedness.
Describe practical applications of culturally competent communication strategies in public health preparedness.

Appropriate Audience

Public health and healthcare professionals interested in communicating effectively with individuals and communities
Public Information and Media Relations personnel
Administrators

Slides and Related Resources

Ira SenGupta's slides (PPT)

The Cross Cultural Health Care Program

Quality Health Services for Hispanics: The Cultural Competency Component

Worlds Apart, the video series

Communicating Effectively through an Interpreter (go to the Cross Cultural Health Care Program Catalog Search and search by title)

Quiz for healthcare providers on quality & culture

Session Archive

Play the recorded presentation [ 10 MB ]

Can't access the recording? You may need to download the iLinc player from our software and plug-ins page.

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Navigation Online Courses In-Person Tabletop Exercises Hot Topics Summer Institute Leadership Institute Degree & Certificate Programs Other Resources PH LearnLink Help iLinc Help	Info A CLAS Act: Enhancing Culturally and Linguistically Appropriate Services in Public Health Preparedness Tuesday, February 28, 2006; 12:00–1:00 pm (PST) Presenter Ira SenGupta, is the Executive Director of the Cross Cultural Health Care Program. She has developed and conducted over 3,000 hours of cultural competency trainings in the past year alone. These trainings include the recent completion of cultural competency trainings for the entire staff of the Washington State Department of Health. Ira has conducted major cultural competency institutional assessments and led several community-based research projects. She was the principal investigator for the Office of Minority Health national study of best practices for the CLAS (Culturally and Linguistically Appropriate Services) standards. She has also served on the National Committee for Cultural Competence and the Committee for the Development of Cultural Competence Curriculum and Training Modules for Primary Care Physicians. Ira is also a contributing author and trainer of Bridging the Gap, the premier national training for medical interpreters. Registration Information Registration for live events is coordinated by individuals representing our partner organizations in the Northwest. See our registration information to find your nearest contact. Description This online, interactive session will highlight the “CLAS” (Culturally and Linguistically Appropriate Services) standards as a set of guidelines and strategies for improving public health preparedness. The five steps to cultural competency are utilized to demonstrate the successful movement from cultural bump to cultural congruence in individual and community partnerships for health. Learning Objectives By the end of this session participants will be able to: Identify key concepts of the 14 Culturally and Linguistically Appropriate Services (CLAS) standards as a benchmark for effective public health services. Define the concepts of diversity, culture, and cultural competency and their relevance in public health preparedness. Describe practical applications of culturally competent communication strategies in public health preparedness. Appropriate Audience Public health and healthcare professionals interested in communicating effectively with individuals and communities Public Information and Media Relations personnel Administrators Slides and Related Resources Ira SenGupta's slides (PPT) The Cross Cultural Health Care Program Quality Health Services for Hispanics: The Cultural Competency Component Worlds Apart, the video series Communicating Effectively through an Interpreter (go to the Cross Cultural Health Care Program Catalog Search and search by title) Quiz for healthcare providers on quality & culture Session Archive Play the recorded presentation [ 10 MB ] Can't access the recording? You may need to download the iLinc player from our software and plug-ins page.

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