Applying the Principles of Quality Improvement to Public Health Preparedness
Thursday, January 20, 2005 1:00 pm - 2:00 pm Pacific
Registration for the live events is coordinated by individuals representing our partner organizations throughout the Northwest. For details, see our registration information.
Presenters:
Casey Milne and Tom Milne, Principals of Milne & Associates, LLC
As the emphasis in public health continues to shift from the health department to the larger community based public health system, it is increasingly important that practice evolves to reflect new learning, accountability and increasing community expectations. Quality improvement models have much to offer public health in addressing this challenge. Creating an organizational culture that supports and encourages improvement is critical for today's public health leaders. This session will introduce participants to the concepts of quality improvement and will offer opportunities to discuss the application of an improvement model in the area of emergency preparedness.
Learning Objectives
- Explain the role of performance standards in improving public health preparedness
- Identify an improvement process
- Apply improvement principles to emergency preparedness
- Describe resources (including colleagues) that could help you in improving your community's preparedness
- Identify next steps you can take in applying improvement principles to your work
Appropriate Audience
- BT Coordinators
- Administrators, Health Officers
- Program Managers, Community Leaders/Partners
Presenters
Kathleen C. "Casey" Milne is a principal and founder of Milne & Associates, LLC, a national consulting firm based in Portland, OR, that specializes in public health systems development and improvement, and in public health preparedness. Casey has worked on a number of projects aimed at improving public health practice, public health preparedness and bioterrorism, and has facilitated assessments of local and state health departments using the National Public Health Performance Standards Program tool. Projects have included work with Nuclear Threat Initiative, Association of Public Health Laboratories, Centers for Disease and Control, ANSER, Department of Health and Human Services, Denver Health, Oregon Department of Human Services - State Public Health and others. Additionally, she has participated as guest lecturer and faculty for public health leadership institutes.
Prior to Milne & Associates, LLC, Casey was Director of Quality Improvement at RAND and George Washington University School of Public Health's Center to Improve Care of the Dying. She has served as faculty for a number of collaboratives with the Institute of Healthcare Improvement and was a frequent lecturer for Georgetown University, and George Washington University.
In 1985, Casey founded one of the nation's first comprehensive care/case management firms where she served as President/CEO for 15 years. In 1992, Project Connect, a population based care management program was developed for Southwest Washington's Healthy Options, a Medicaid managed care program. The program received Best Practice acknowledgement from HCFA in 1994. While at Multnomah County Health Department prior to 1985, Casey held a number of management positions and was active in state and national public health boards including the Conference of Local Health Officials, Oregon Public Health Nursing Directors, Oregon Public Health Association and the American Public Health Association.
Thomas Milne is a principal with Milne & Associates, LLC. Since joining the firm in late 2002, Milne has worked on a number of projects pertaining to bioterrorism and public health preparedness, has co-facilitated assessments of state and local health departments using the National Public Health Performance Standards Program tool, has participated as faculty and guest lecturer for public health leadership institutes, has helped public health organizations do strategic planning, and has assisted a national association understand its market and opportunities for expansion. The company has done work with national, state, and local public health agencies and associations, private not-for-profit organizations, academic institutions, and foundations. Tom also continues to serve as a member of the DHHS Secretary's Council on Public Health Preparedness.
From 1998 through 2002, Milne was the executive director of the National Association of City and County Health Officials (NACCHO). During that tenure, he served on several national committees and boards addressing such issues as workforce development, bio-terrorism, public health identity, academics and leadership. Prior to NACCHO, Tom served for 15 years as the executive director of the SW Washington Health District, a three-county public health department in Washington State. While there, he led the development of a dynamic healthy community process that has received national attention. Tom was a member of the steering committee that developed the innovative Public Health Improvement Plan in the state and served on a variety of national, state, and local boards relating to issues including HIV/AIDS, public health standards, managed care, and higher education. Tom was a scholar in the inaugural year of the national Public Health Leadership Institute.
Milne & Associates, LLC, is a national consulting firm based in Portland, OR, that specializes in public health systems development and improvement, and in public health preparedness. The mission of the firm is to provide effective and meaningful contributions to improving organizational systems, capacity, and efficacy through insightful work, out-of-the-box thinking, and application of high performance experience. The firm works with national, state, and local public health agencies and associations, private not-for-profit organizations, academic institutions, and foundations.
Session Archive
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