Most likely, you've decided that a fully-hosted vendor solution is the right choice for your department.
There are a variety of options to consider when planning text messaging projects. Typically, a vendor provides a web-based interface into which subscribers' cell phone numbers are entered, along with the text messages you want to send. The vendor builds and manages the database, and links your messages with an aggregatorAn SMS service provider that acts as an intermediary between users, recipients and the mobile carriers. or directly with cell phone carriersWireless telecommunications service providers (like AT&T, Sprint, and Verizon, to name a few)..
When choosing a vendor, ask these key questions. They will help you find a good vendor match for your agency and for the programs you want to offer.
This concludes the Texting for Public Health Toolkit.