You are here: Home / Communications / News / Pilot Testers Wanted to Review Emergency Risk Communication Course

Pilot Testers Wanted to Review Emergency Risk Communication Course

NWCPHP has updated its Emergency Risk Communication online course, and it is now ready for pilot testing.

The Northwest Center for Public Health Practice has updated its Emergency Risk Communication online course, and it is now ready for pilot testing.

October 11, 2012

NWCPHP has updated its Emergency Risk Communication online course. Originally released in 2006, the module now includes new information on this topic, including communication using new forms of media (e.g., Twitter and blogs). The content and exercises have been updated, and two interactive simulations that give the learner the chance to practice what they've learned have been added. The module should take three to four hours to complete. NWCPHP is looking for volunteers to pilot test this revised module before it is officially released. If you are interested in being a pilot tester, please register online by Wednesday, October 17.

Module Description

Effective communication with the public during an emergency is vital to protect the community's health. If you work in public health, during a crisis or emergency, you will likely become a risk communicator, even if your job description does not include public information or media relations. Your role might entail e-mailing community partners, taking calls from members of the public, or speaking at a hostile public meeting. It might even mean talking to the media. This module can help you learn how to better handle risk communication. It provides an overview of how to plan for an emergency, create effective messages, and interact with the media and community in times of crisis.

Target audience

  • Public information officers and communication specialists
  • Health care professionals
  • Public health professionals
  • Public health students

Learning Objectives

  • Describe common reactions exhibited by the public during public health emergencies and explain how they affect communications
  • Explain fundamental principles of effective risk communication
  • Identify effective communication strategies that can be used during public health emergencies
  • Communicate with the news media more effectively during public health emergencies
  • Work with the community more effectively during periods of heightened emotion
  • Participate in planning processes that can help your organization be better prepared for communicating during an emergency

STORY TO SHARE?

We love public health stories! We feature them in our postcard series, Spotlight on the Field, and news items. Please contact us to share your story!